FAQ
Exchanges, Returns, and Refunds
Overview
We are committed to providing our clients with high-quality products and a fantastic shopping experience at Adalynn Designs. We recognize that things don’t always go as planned, so we’ve created this refund and return policy to ensure your purchase satisfaction.
As we produce our products only on demand, we are devoted to ecologically sustainable and avoiding overproduction. Please examine the product information and sizing chart before placing your order, as we give accurate product descriptions and images.
Exchanges, Returns, and Refunds
Everything we sell is printed to order; due to its nature of it, we do not maintain an inventory of finished goods. Consequently, we do not accept refunds, exchanges, or returns for change of mind or ordering the incorrect size (we have provided a size chart for your reference). Please study the product information and sizing chart before completing your order, as we take great care to provide accurate product descriptions and images.
However, if you receive damaged goods or a product with quality difficulties, please get in touch with us within fourteen days of receiving your order and give detailed images of the issue for reference. We will gladly provide a replacement or refund for the defective items. Please do not return your purchase straight to the manufacturer. The address provided by our customer care department must be used for any returns.
Need More Help?
If you have any questions or problems regarding our refund and return policy, please do not hesitate to contact us at shop@adalynndesigns.com. We are here to assist!
Production and Shipping
Production
At Adalynn Designs, we are committed to providing our consumers with fashionable, durable products of the highest quality. We recognize that our clients care about the environment, so we carefully choose our production partners.
Most of our suppliers are based in the United States, while others are located in Canada, Europe, and Asia. This enables us to provide our customers with a diverse selection of high-quality products manufactured to our rigorous specifications. We are picky with our suppliers because we want to ensure that the products you purchase from us are durable and of the best quality.
Shipping
Regarding shipping, we make every effort to deliver your products as quickly as possible. Most items are transported within the United States, and typical delivery periods range from three to seven business days. Please allow three to four weeks to deliver foreign purchases owing to the possibility of international shipping and customs clearance. We’ll provide you with regular updates on the status of your order, and you can always contact us with questions or concerns.
We want you to be delighted with your purchase, so we’ve made it simple to estimate delivery time and cost on the checkout page. Thus, you will know when to anticipate your order and how much it will cost. We appreciate your understanding and patience. Thank you for caring about the environment with us.